Welcome to Virgo Garments!We aim to provide a smooth and timely delivery experience for all your fashion purchases.This Shipping Policy explains how we process, handle, and deliver your orders placed through www.virgogarments.com.
Order Processing Time
Orders are processed and dispatched within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
In case of any delay due to high demand or stock availability, we will notify you via email or phone.
Shipping Partners
We use trusted courier and logistics partners to ensure your products are delivered safely and on time.Once your order is shipped, you will receive a tracking ID via email or SMS to monitor your shipment status.
Delivery Time
Metro Cities: 3–5 business days
Other Locations: 5–8 business days
Remote Areas: 7–10 business days
Delivery times are estimated and may vary depending on your location, courier delays, weather, or other unforeseen circumstances.
Shipping Charges
We offer free shipping on orders above ₹999.
A standard delivery fee of ₹50 applies to orders below that amount.
Any applicable shipping charges will be shown at checkout before completing your order.
Order Tracking
Once your order is dispatched, you will receive:
A shipping confirmation email/SMS
A tracking number and courier partner name
You can use this tracking number to check the real-time status of your shipment on the courier’s website.
Address & Delivery Issues
Please ensure your shipping address, phone number, and pin code are accurate at the time of order placement.
We are not responsible for failed or delayed deliveries due to incorrect or incomplete address details.
If a package is returned to us due to an incorrect address or repeated failed delivery attempts, reshipping charges may apply.
International Shipping
Currently, Virgo Garments delivers only within India. We do not offer international shipping at the moment.
Delayed or Lost Packages
While we strive for timely deliveries, unexpected delays may occur due to courier or weather conditions. If your order is significantly delayed or appears lost, please contact us at [amitjaiswal51190@gmail.com] with your order number, and we’ll assist you promptly.
Damaged Packages
If your package arrives damaged or tampered, please do not accept it. Take clear photos and notify us within 24 hours at [amitjaiswal51190@gmail.com] so that we can investigate and replace the item if necessary.
Contact Us
virgogarments.com
Email: amitjaiswal51190@gmail.com Phone: 8433746704, Address: 213c phaphamau Bazar, varanasi road, Near V Mart Mall, prayagraj ,Uttar Pradesh 211013
